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FAQ

I've never heard of MTNtek racks. What can I expect?

Let us arrange for you to experience one of our products in person! Bring your bikes and load them on a rack and chat with the owner,  or try out our rental program.

Our team background includes 10+ years each of mechanical engineering, custom fabrication, manufacturing technology, and professional experience in the bike industry.  We're all very particular about our gear, and as outdoor enthusiasts, we design and build what we want to use.

What are the Stabilizer Anchors?

The stabilizer anchors allow you to attach the two ends of the upper crossbar to your vehicle rack or rails for added stability via our optional stabilizer straps.

What is the foot activated tilt latch system?

The foot activated tilt latch system keeps the rack upright while you install or remove the safety pin.  Once the safety pin is removed simply activate the latch to allow the rack to be lowered.  When raising the rack, the latch will automatically catch when the rack is fully upright and ready for the safety pin to be reinstalled.

All MTNtek racks work with or without foot activated tilt latch system.

The foot activated tilt latch system does not replace the safety pin.  Never transport bikes without the safety pin installed.

I'm interested in a wheel basket for my fat bike or kid's bike.  Do you have something for me?

Additional basket designs are currently being tested.  Stay tuned or reach out for more details.

How do I attach my ski rack or other attachment(s) I have?

Each system is unique.  If mounting your specific attachment isn't straightforward, or you're just more comfortable consulting us, let's work together on the right solution for your adventure.

Can I have my rack shipped?

Please review our shipping policy here.

What do I do if there's a problem with my product?

Please review our warranty policy here.

Address

Hyrum, UT 84319

Phone

435-227-5023

Email

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